July 13, 2009 in All Swimming Pools Types, Does anyone know what "GENERAL FAULT" and "CHECK AQUAPURE" means? Benefits of using the JA code include: The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Did you replace the flow sensor with the salt cell? 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. We cannot deliver to Hawaii, Alaska, or Puerto Rico. AquaPure by Zodiac Pool Systems, Inc. 6000 Condor Drive Moorpark, California, 93021 USA (888) 647-4004 www.jandy.com DOMESTIC Chlorine Generating Device AquaPure Model AP1400 REGISTRATION NUMBER 28193 PEST CONTROL PRODUCTS ACT. Jandy AquaPure can be tested in several ways. Please advise. Posted July 3, 2009. Power Loss Now Aquapure Problem - Pool and Spa Forum By taking these simple steps, you can keep your salt cell in optimal condition and maintain an efficient pool filtration system. How can I tell if its a dc wire issue or cell needs to be replaced? If this doesn't work, he will call it in to Jandy. Jandy PDA handheld 1.38 is stick in "waiting" mode. I have apure700 chlorine generator is showing a 120 code, . . Indicates a flow tri sensor service or flow sensor is. Ran through the testing procedure and got 97 mVfor the current test, and 35V at the cell. AquaPure service codes identify the problem and direct you to an available solution. JavaScript is disabled. 1. I googled what is should do and found out that to do any kind of troubleshooting i need the 3 digit error code. Not sure how far off that is. General Interest; . When I do replace it will I need to "re-boot" the system? 3230 Mainway, Burlington, ON, L7M 1A5T. I am very new to this pool stuff, so is it ok to just put shock in it until I get the new cell? Oceansol Well-known member. I know what it means but is there a way I can fix it myself. and 'Minerals' & 'Ions', Salt Generators (SWCG) & other Chlorine Feeders, Pool Water: Treatment, Testing & Problems (P), http://www.mariespoolstore.com/Websi20AquaPure.pdf, http://www.aquapool.com/ProductPDFs/ink_Manual.pdf, http://www.pleasurepoolsno.com/wp-cog%20Manual.pdf, Testing and Adjusting Pool Water Chemistry, Using Chlorine and Chlorinating Chemicals. Relay not conducting in the reverse direction. It becomes especially difficult if the product, like the Jandy AquaPure Chlorine Generator, only displays an error code, but not necessarily what the error code means nor solutions to the problem. Jandy PLC1400 issues | Trouble Free Pool }, Aquapure SWG "general fault" code 120 can I still run filter | [STAGING] Trouble Free Pool I am a new pool owner and recently the Aquapure SWG started saying "general fault" code 120. You must log in or register to reply here. Test chlorine output: An important part of testing your Jandy AquaPure unit is determining how much chlorine it produces on a regular basis. 13 Posted August 3, 2011 Today I woke up to my Jandy PDA telling me "Check Aquapure", "General Fault". Any new postings here are unlikely to be seen or responded to by other members. "@type": "Organization", Make sure you get what you paid for. Low or No Chlorine Add chlorine stabilizer as required. Nevertheless, I pulled the DC cable from the cell and the center pin is loose and can almost be pulled right out. I first noticed the "aqua pure general fault" message after the long, cold winter we had here. Sorry for all the questions.thanks. You may get a beep while the unit is displaying a code. This could be caused by anything from an air leak in the pressure switch or a faulty control board. How To Troubleshoot a Jandy AquaPure | HomeSteady This blog post has provided detailed information about Aquapure General Fault 121 and the potential causes for this fault. Hello Jandy Answer Man, I have a PLC 1400 AquaPure and it My Aquapure 1400 system is displaying a General Fault message with error code of 121. Its not a testimonial of how bad the unit is,( Jandy is a great manufacturer), but rather how negligent, here I include myself, we can be with product manuals and documents. Also how did you get the salt reading? Generates code 173- Low input voltage, IF code 188 is present. I am a noob and my apologies if I am not using the correct lingo. Measured significant cell current when SCR's were turned off. Step 1 Balanced Water Chemistry - To maximize the life of your salt cell, you'll need to maintain proper water chemistry. Check input voltage, transformer, and back board voltages. Unfortunately, your content contains terms that we do not allow. I also removed the flow sensor and cleaned it with a scrub pad(it wasn't dirty though) I also cleaned the cell with muriatic acid but it was pretty clean as well. 4. Coffee. The pool was completed in May of 2007 so the aquapure should still be under warranty. NOT a good sign.especially after warranty. Home Advisor Blog is a reader-supported blog. Upgrading your pool equipment can significantly enhance its performance and efficiency, leading to a smoother and more enjoyable swimming experience. #1 I researched previous threads on this with no final solution. Jandy made some changes when they acquired Chloromatic. If it's less than 50 deg., don't do anything till it warms up. After googling the problem to see what to do, the general steps to do is to find the 3 digit error code and troubleshoot from there. The unit is reporting that your Chlorine generator has a problem and needs your attention. If you purchased the unit a year ago, its quite possible you may have misplaced or thrown out the manual. 1. It may not display this or other websites correctly. Aquapure General Fault 121 is a common issue with Aquapure water filters, which occurs when the filter cartridge has been installed incorrectly or is clogged. Feel free to leave us a message and we will be in touch as soon as an agent is available. They both run together and I don't believe I can turn the Aquapure off. Whether he enjoys keeping the pool clean or relaxing in the water, these gifts are sure to bring a smile to [], As the swimming season approaches, its time to ensure that your pool is ready for maximum enjoyment. So if it's malfunctioning is it safe to still run the filter? It recently began showing sporadic salinity readings (jumping around from 3600 ppm, to 2500 ppm, then to 'general fault' with a 25500 read . Are you dreaming of a refreshing oasis in your backyard where you can cool off, unwind, and create lasting memories with family and friends? Now it seems like it is happening every time we run it. Checked the pins, they seem to be tight except for the middle pin which has a little bit of wiggle/looseness to it. 1 Jandy aquapure 1400 service codes 120-121 Have a Jandy 1400 throwing 120 & 121 codes. Display as a link instead, "@type": "Person", Hello , This is an inactive thread. relays settings: .3, 3, 10, 20 seconds Analog Output 0-20 mA Stepped - Source Communication RS485 ModBus Visual Indications Green LED - Normal . United States Below youll find a complete list of Jandy AquaPure service codes, what they mean and how to correct themall in one easy-to-read table. "headline": "Troubleshooting Jandy AquaPure Error Codes", . It is throwing Hello, Would you please kindly assist in diagnosing my SWCG problem? You can post now and register later. Our display is not working and the system is not making chlorine, however, we cannot see a code. I have recently had the same service codes as you have 172 and 186. Create a Saltwater Oasis in Your Backyard. I don't know how long this has been happening as I don't check the panel and it runs in the middle of the night. I tried to make them give me the part so I could install it myself but they said that for warranty purposes they would have to. Jandy AquaPure Salt Water Pool Systems deliver high performance and reliable sanitation for swimming pools across the globe. By following these steps, you can ensure that your Jandy AquaPure unit is operating correctly and efficiently so that you get the most out of its features and enjoy clean, healthy water all season long! By wingnut in forum Salt Generators (SWCG) & other Chlorine Feeders, By Square Grouper in forum Salt Generators (SWCG) & other Chlorine Feeders, By ccostan in forum Pool Equipment & Operations, By superjet in forum Salt Generators (SWCG) & other Chlorine Feeders. Share this conversation. 2010-02-12 05:42:41. Is this reasonable? If you can't get a code, push the salinity button and then the temp button and note the readings. Putting in your own Cl in the interim is ok to do. So, which error code is your Jandy unit displaying? Customers call with error codes, but they are unsure what they actually mean or even how to proceed to fix the issue. Your previous content has been restored. If there are no visible blockages, you may need to replace the filter cartridge with a new one in order to resolve this issue. . Grocery. It may not display this or other websites correctly. My pool is only 1.5 years old. "name": "Leslie's, Inc.", We are a registered 501(c)3 non-profit that is funded by user donations. If these steps dont resolve the issue, contact your local dealer or qualified service technician for further assistance. Low current in reverse direction to cell. "author": { They cannot be repaired even though the plates may have life left in them. If these checks do not reveal any issues, contact a professional technician as soon as possible who can inspect and service your system properly. To troubleshoot this problem, first check the pressure switch on the side of your Aquapure filter and make sure that it is properly adjusted according to manufacturers specifications. If you need more help understanding the AquaPure Error Codes, or need help fixing the issue, stop by a local Leslie's Pool Supplies store and speak with a trained pool professional today. Please advise. Iaqualink Error Codes are codes that appear when there is a problem with your Iaqualink system. I added 3 more bags of salt and still 2800 ppm. "address": "", get "General Fault" Code 121?. 180: Heated sensor element not heating (generates 172 code) 181: Follow the manufacturer's guidelines. If the pressure switch does not appear to be working correctly, then try replacing it with a new one. 1. At this point Ive replaced Our Jandy Aquapure 1400 has started to throw general fault code 120. Now it seems like it is happening every time we run it. Flow/ Salinity sensor indicates water temperature at sensor above 108 F. Reduce your water temperature. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. My aqua link is reading Check aqua pure, general fault. Cannot find * Taste and odour reduction it removes unpleasant tastes or smells from drinking water. 5 What does the LCD mean? Find Best Western Hotels & Resorts nearby Sponsored. I got the 145 error on my Jandy Salt generator. You will need to go out to the pool equipment and wait for the Aqua Pure to display a 3 digit code, This code will direct you to the problem. 1. My electric bill is sky high and am wondering if this is the problem. It still gives the. You must log in or register to reply here. Did some addiitonal troubleshooting.. checked the test point on the power board. 1. Request Answer. Manage Settings Want this question answered? "@type": "ImageObject", JavaScript is disabled. What does check AquaPure general fault mean? Or learn more about Pioneer Family Pools? It still gives the same code. Check the salt level: The first step is to check that there is adequate salt in the system. > 108F), Flow sensor air lock condition or very low salinity, Heated sensor element not heating (generates 172 code), Flow sensor temperature sensor failure (generates 172 code Flow sensor service), Salinity Sensor sees less than 0.2 gpl of salt, either no salt in pool or sensor air locked (generates 175 code Flow sensor air lock), Flow salinity sensor temperature probe error codes. Some common error codes you may see include E1 (low flow/no flow), E2 (high pressure/flow rate) and F3 (overheating). Click here to shop our store. The pool is always around 95-96 degrees, could that have any affect on the system? check out the. It is being practiced by thousands of pool owners just like you. It is being practiced by thousands of pool owners just like you. Check DC Cord. The middle of the connector was melted and the middle terminal on the plc1400 looked corroded or melted. For instance: I'd wait till the water warms up to do much of anything about the cell. Salinity sensor sees less than .2 GPL of salt. Aquapure General Fault 172/185 - Pool and Spa Forum Its important to remember that if the service light continues to come back on after performing a reset, it could indicate an issue with your equipment that needs professional attention. Jandy, Hayward and Pentair generally have a 3 year parts & labor coverage when you use the whole package. First, Id make sure the system is receiving power from the breaker. 4 years is about what I would expect cell life to be from a 40K cell in a 20K pool in your area. It is being practiced by thousands of pool owners just like you. I have a Zodiac Aquapure PLC1400. I know it means Salt level is too high, so I am draining a bit and adding fresh water, but what does recalibrate the salt reading mean in your comments above? My aqua link is reading Check aqua pure, general fault. With their quality craftsmanship, durability, and easy installation, these pools provide the perfect solution for transforming your outdoor space into a haven of [], Celebrate Dad with the Perfect Fathers Day Gift! Jandy AquaPure Error Codes - INYOPools.com To troubleshoot this fault, first check to make sure that the filter cartridge has been installed correctly and securely in the housing. 120: Low cell current in forward direction - check DC cord, clean cell if necessary or replace cell: 121: . I will call them today! Does this seem right? Sitemap: https://homeadvisorblog.com/sitemap_index.xml, Hayward Pool Heater Heat Exchanger Leaking. Add an answer. Be notified when an answer is posted. Category: Pool and Spa. No Flow And Cell Reversing On Jandy Aquapure 1400 Pasted as rich text. My system consists of the Aqua link RS power center, and the Jandy PDA. Got a code 127 and 176. We are a registered 501(c)3 non-profit that is funded by user donations. Fault relay: Energized Aux. High cell current and cell voltage below 19V (generates 171 code PIB service). "url": "https://i8.amplience.net/i/lesl/LES00004-Leslie's-Logo-Refresh_Final_FullColor_Outlines_Crop" If you're going off the cell reading it could be wrong, so I'd get an independent test before adding any salt. I took the cell out and acid washed it. Get directions, reviews and information for Aquapure Pools in Huntington Beach, CA. it had build up, took 2 times to clean at lest what I can see. 1.They all generates code 172- Flow sensor service is required. Ran through the testing procedure and got 97 mVfor the current test, and 35V at the cell. 2 Aqua pure 1400 General Fault Today I woke up to my Jandy PDA telling me to "Check Aqua pure", "General Fault", and my salt level reading is about 500 PPM lower than it was yesterday. By BorisMD in forum Dealing with Stains & Metals, . Clean the sensor(which I did) and if that does not work then replace the sesor. 121 and 120 are the error codes. Replace and resume normal operation. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Thoroughly rinse the Flow/Temp/Salinity Sensor with clean tap water. This manual provides detailed instructions on how to diagnose and repair common issues with your system, as well as tips for preventive maintenance. Look carefully at the center pin for corrosion. "logo": { Jandy Auquapure error 145, H.H. The article mentions the reasons for these codes and what to check. Took tri sensor off and cleaned it. Test and adjust your water levels regularly. I first took of the cell and inspected and all was fine. Monitor the pH levels, keeping them in a range of 7.2-7.8ppm (ideally 7.4) to ensure proper sanitation and reduce corrosion on metal surfaces in the pool. . Jandy aquapure code 120 | Trouble Free Pool You will get much more visibility by. Save my name, email, and website in this browser for the next time I comment. The consent submitted will only be used for data processing originating from this website. 35.6 volts in both directions when connected to the cell. Shop Online or at any of our 900+ retail stores! May 26, 2015 164 Oceanside, California. Cannot find this warning in manual. How to Shock a high ph Salt Pool with Bleach. I actually found it for $144 plus tax and freight! Any new postings here are unlikely to be seen or responded to by other members. What do you want me to advise? Water temp checks, Salt checks, get "General Fault" Code 121? First, use a multimeter to check the salt cell voltage and current readings. Jandy AquaPure Salt Water Pool Systems deliver high performance and reliable sanitation for swimming pools across the globe. System was installed in 2018 Looking at the flow chart, this say to replace the cell. I have an aquapure 1400 that is throwing code 120. It is throwing a low salt code with salt at 2400 but I don't believe that is . Low current in forward direction to the cell. Continue with Recommended Cookies. what should I do? Pool temperature is too high for operation of AquaPure. After this has been done, your filter is ready to be used again as normal. Hello , This is an inactive thread. Equipment - Build, Use, and Repair. I just don't want to turn off the filter and have a green pool. IC40 Diagnostic mode cheat sheet please. With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. I know that last week my rep was at our local wholesaler opening up every Aquapure and replacing the boards that were built by this MFG. 172 and 186 are sensor fail/service codes. To troubleshoot this fault, first check to make sure that the filter cartridge has been installed correctly and securely in the housing.