Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. You can read about our D&I program here and our progress thus far in our 2021 DEI Report. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Affirm proudly includes Returnly. In order to get a refund, contact the store where you bought your item to request a refund. Compare all Product Support salaries in the United States Job openings matching Product Support in Affirm Head of Product Marketing United States 4 days ago At Affirm, People Come First is one of our core values, and thats why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can find the Colorado base pay range and benefits, Remote Global This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Lamentamos Onze If you got this far, we hope you're feeling excited about this role. Customer Service & Support Specialist Trustly Remote in San Carlos, CA $21 - $26 an hour Full-time Maintain a professional remote office environment free of background noise or distraction when on calls or attending virtual meetings. Colin Grosskurth - Toronto, Ontario, Canada | Professional Profile You will find success in this role if you see yourself as a trusted partner and are a thoughtful problem solver. Product Support Specialist Affirm Queens, Prince Edward Island, Canada 5 days ago Be among the first 25 applicants Sign in to create your job alert for Product Support Specialist jobs in United States. View job listing details and apply now. You can find the Colorado base pay range and benefits here. verdade. message, please email People come first: We consider our impact on peoples lives before we think about our own interests. Copyright 2023 JobEka All Rights Reserved. We are currently building operations in Spain, Poland, and Australia. It's on us: We take full accountability for our actions, never shirking responsibility or passing the buck. scusiamo se questo pu causarti degli inconvenienti. If you got this far, we hope you're feeling excited about this role. an. Product Support Specialist Jobs in Canada, CA$25.00 If you got this far, we hope you're feeling excited about this role. Fernando Acosta - Product Support Specialist IV - Affirm | LinkedIn View Fernando Acosta's profile on LinkedIn, the world's largest professional community. The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines. Remote. Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. Si continas recibiendo este mensaje, infrmanos del problema Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Point of sale installment loans for consumers. Click the link in the email we sent to to verify your email address and activate your job alert. ein Mensch und keine Maschine sind. This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved. Affirm salaries: How much does Affirm pay? - Job Search Click to reveal We also believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. We also believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. [Colorado Candidates] In accordance with Colorados Equal Pay for Equal Work Act, the grade for this position in Colorado is listed above. los inconvenientes que esto te pueda causar. Location 650 California St 12TH Fl, San Francisco, California, 94108, United States By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. Cloudflare Ray ID: 7de645d5cdc2f3f5 Serve as first point of contact and resolve inquiries for Affirm Canada merchants, Become an expert on Affirm Canada's products to provide product training, best practices and on-going support for our merchants; constantly learn new products and features to ensure you position yourself as go-to-expert for our clients, Support existing merchant accounts and troubleshoot basic technical issues; coordinate with our Merchant Tech Support team on more complex issues, Handle merchant inbound emails and calls using Zendesk and Aircall, Contribute to proactive merchant engagement campaigns to drive adoption, satisfaction, and revenue growth, Calm and calculated approach to critical situations where a quick response and resolution is important, Communicate bugs internally and update the merchant on progress, Work with our SMB Growth Specialist and/or Merchant Success Managers to identify opportunities to save and/or grow our merchant accounts, Develop new skills and responsibilities by participating in ongoing training, Fluent in French and English (speaking and written), Willingness to support on evenings, weekends and public holidays, Effective verbal and written communication skills, Capable of delivering high quality work independently and virtually while remaining flexible in a fast-growth environment, Sound judgment and proactive problem solving skills, Ability to apply analytical thinking in decision making with keen organizational skills and attention to detail, Strong follow-through and ability to manage competing priorities, Experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts, Mac (iOS) and Google Workspace (formerly G Suite) knowledge a plus, , the grade for this position in Colorado is listed above. Product Support yearly salaries in the United States at Affirm - Indeed Bilingual Product Support Specialist II at AFFIRM | JobEka.lk This role is at the front line of our merchant support experience, and you will be responsible for ensuring that any technical or operational issues our merchants have are quickly resolved. - Als u dit bericht blijft zien, stuur dan een e-mail Resolving order issues. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines. other countries that you can do from Sri Lanka, Find engineering, finance, banking, government jobs in Sri Lanka 164 Diversity + Add a Salary Salary Details for a Product Support Specialist at Affirm Updated Feb 9, 2023 United States Canada United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Total Pay Estimate & Range Confident Total Pay Range $77K - $121K / yr Base Pay $62K - $94K / yr Additional Pay View Tara Richards's business profile as Product Support Specialist at Affirm. This role focuses on our Returnly product, which helps brands that care about shopper loyalty offer better product returns. Apply now for Product Support Specialist job at Affirm (REMOTE). All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account. At Affirm, People Come First is one of our core values, and thats why diversity and inclusion are vital to our priorities as an equal opportunity employer. Browse more similar The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Aydanos a proteger Glassdoor verificando que eres una persona real. Salary Details for a Product Support at Affirm Updated Jun 29, 2019 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Total Pay Estimate & Range Confident $116,766 / yr Total Pay $75,135 / yr Base Pay $41,631 / yr All Additional Pay See Total Pay Breakdown below $116,766 / yr Product Support Specialist Career Profile - DeLacyExecutive.co.uk To be successful in this role, you must enjoy resolving complex inquiries in an accurate and timely manner, team environment and be passionate about providing excellent customer service. Average salaries for Affirm Product Support Specialist: $79,205. Affirm hiring Product Support Specialist in St Louis - LinkedIn You can find the Colorado base pay range and benefits. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. A Company is looking for an Associate Product Support Specialist to provide first-tier product support and improve efficiencies through the enviando un correo electrnico a View jobs Affirm salaries: How much does Affirm pay? Wenn Si vous continuez voir ce We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. They can let you know if a return is possible and how much the refund will be, acc. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Product Support Specialist @ Affirm | Simplify Jobs No fine print: We are completely transparent and honestwith our customers and with each other. At Affirm, People Come First is one of our core values, and thats why diversity and inclusion are vital to our priorities as an equal opportunity employer. Affirm proudly includes . update. Fernando Acosta - Product Support Specialist IV - Affirm - LinkedIn Adrienne Jackson - Product Support Specialist - Affirm | ZoomInfo Tara Richards - Product Support Specialist - Affirm | ZoomInfo When expanded it provides a list of search options that will switch the search inputs to match the current selection. You will work cross-functionally with Success, Product, Engineering, and Go-To-Market teams to provide solutions, problem solve, and inform processes. Job Title Popular Jobs Location United States Average Salaries at Affirm Software Development Software Engineer $164,406 per year Senior Software Engineer $197,618 per year Software Engineer Intern $49.00 per hour Sales Affirm E Commerce Consumer Products Jobs, Employment | Indeed.com Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. References that will affirm your HVAC experience and customer service. Open to all locations in U.S. We are currently building operations in Spain, Poland, and Australia. We also believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. update. Si continas viendo este mensaje, Affirm proudly includes Returnly. Support Affirm's merchant partners: E-Commerce retailers which use various platforms, Apply various troubleshooting techniques to resolve complicated technical or configuration issues, Work closely with engineers to resolve technical and operational issues, and provide high-touch support to merchant partners, Effectively navigate multiple customer inquiries simultaneously, with appropriate prioritization, Build scalable support processes and engage with feedback to streamline workflows, Drive merchant partner communication and outreach about new features and improvements, Aggregate feature requests based on merchant partner feedback to guide future product planning, 2+ years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s), Ability to handle a high volume of requests with efficiency and empathy, A passion for providing best-in-class support to our merchants, Ability to clearly describe technical concepts and instructions in emails, but let your personality show and use these interactions as a chance to create relationships, An interest in understanding complicated technical systems and concepts, A record of taking ownership for owning projects through completion and adapting completed projects as needs change, Insight: you can see the questions and issues that motivate our merchants and collaborators, even if they're not plainly stated, Experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts preferred but not required, Comfort working with logs and formatted data to troubleshoot issues. Affirm Product Support Specialist Salaries | Glassdoor Plus, a 4-week return-to-work transition program, at full base pay. Get notified about new Product Support Specialist jobs in Canada. Affirm, Inc. is now hiring a Product Support Specialist in Toronto. Enter your email address below to get notified whenever we find a similar job post. Salaries posted anonymously by Affirm employees. Garrett Troy Product Support Specialist II at Affirm, Inc. Baden, Pennsylvania, United States 311 followers 310 connections Join to view profile Affirm Pennsylvania State. Positive, friendly, courteous, . We are currently building operations in Spain, Poland, and Australia. CA$30.00, Product Support Specialist / Spcialiste-conseil technique, Technical Support Specialist (Local in Wabush), Wabush, Newfoundland and Labrador, Canada, $75,000.00 Apply to Solutions Engineer, Senior Software Engineer, Implementation Specialist and more! Affirm proudly includes Returnly. We help people pay over time for almost anythingwith no late fees or surprises. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm Product Support Specialist Salaries | Glassdoor We also believe Its On Us to provide an inclusive interview experience for all, including people with disabilities. questo messaggio, invia un'email all'indirizzo Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Become an expert on Affirm Canada's products to provide product training, best practices and on-going support for our merchants; constantly learn new products and features to ensure you position yourself as go-to-expert for our clients $21 - $26 an hour. This job is no longer available, but here are similar jobs you might like. Sign in to create your job alert for Product Support Specialist jobs in Canada. This website is using a security service to protect itself from online attacks. Product Support Specialists at Affirm provide fast and reliable service to our merchant business partners. Even if you don't feel you meet every single requirement, we still encourage you to apply. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. jobs, Browse thousands of Implementation Support Specialist I @ Affirm | Simplify Jobs Implementation Support Specialist I Posted on 8/10/2022 INACTIVE 1,001-5,000 employees Point of sale installment loans for consumers Company Overview Affirm seeks to deliver honest financial productsto improve lives. Copyright 2023 JobEka All Rights Reserved. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. Affirm hiring Product Support Specialist in Hamilton, Ontario, Canada is a plus, Nice to have: Experience with ecommerce platforms (Shopify, Magento, etc.) You will become a product and payments expert, viewed by our clients as a trusted partner from whom they can optimally get quick and accurate information. Product Support Specialist III at Affirm University of California, San Diego View profile View profile badges real person. Welcome Alexandra Karram to Scale LLP's Fintech & Financial Services team today! By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Browse more similar Even if you don't feel you meet every single requirement, we still encourage you to apply. similar job opportunities, Explore international Garrett Troy - Product Support Specialist II - Affirm | LinkedIn on Sri Lanka's largest jobs site JobEka.lk. Jobs, Support Returnlys merchants and partners through ticket-based and scheduled meeting engagements, Write bug reports and feature requests that support long-term success on our platform, Work cross-functionally to identify root causes and solve issues, Collaborate with external partners and vendors when a challenge merits third-party involvement, Participate in curation of documentation and resources to streamline ticket resolution and highlight new features, Inform building of support processes for efficient workflows, Bachelor's degree or equivalent experience, 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s), Passion for working closely with leading brands in ecommerce, Strong written abilities to describe technical concepts and instructions, while establishing relationships, Interpersonal and communication skills that can be applied across audiences, Proficient in reading and applying knowledge from documentation, Working-knowledge of web technologies (HTML, CSS, HTTP, APIs, etc.) How Much Does Affirm Pay in 2023? (862 Salaries) - Glassdoor Job Search You can read about our D&I program here and our progress thus far in our 2021 DEI Report. jobs, Find remote jobs in If you got this far, we hope youre feeling excited about this role. Jobs at Affirm - Applicant tracking software & hiring platform Simpler is better: We make complex things simple and clear. Affirm is part of the Credit Cards & Transaction Processing industry, and located in California, United States. similar job opportunities, Explore international Product Support Specialist III Affirm Dec 2020 - Present 2 .
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