I would not recommend this trip to anyone., Especially families. New Hard Rock Riviera Cancun - Cancun Forum Hard Rock Hotel Riviera Maya is in Puerto Aventuras, Mexico. From the Caribbean Sea to the Indian Ocean, these are some of the best beach honeymoon destinations. The Hard Rock Hotel Cancun truly has something for everyone. Rooms: We had a sky terrace room and it was beautiful. Which room amenities are available at Hard Rock Hotel Riviera Maya? Typically we went to dinner in the 6:30-7:30 range. Conveniently located restaurants include Latitude 20, La Caleta, and Pelican Point Restaurant & Bar. The hotel ambiance is pure Rock and Roll and music inspiration everywhere you go. Hard rock does not sell kids socks, and we did not bring socks on vacation and 90 weather. We were lied to about confirmation on dinner reservations on multiple accounts. Amazing experience spending time with the family. Thank you. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. more. Dear Anna181288 , Thank you so much for taking the time to post your review regarding your last stay at Hard Rock Hotel Riviera Maya. Lucky for you, the All-Inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Carretera Cancn-Chetumal KM 72, Riviera Maya. Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya. The luxurious Heaven at Hard Rock Hotel Riviera Maya is the adult-only side of the complex. Our customized packages and special offers give you an all-inclusive experience with the energy of Hard Rock. Enjoy never-ending service from our professional and well-trained staff as we take your style to the next level of Rock & Roll glamour. They gave us rock shop money voucher instead. Departure Tax: Do I have to pay to leave Cancun? Rates for an all-inclusive Hard Rock Hotel stay start at $855 for three nights, for two adults and up to two kids. Enjoy unlimited food and beverage, nightly entertainment,room service, and an abundance of other services and amenities. Hard Rock Keep on rolling! Would come again. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. We did notice a difference in how each bar tender made drinks, but he was spot on with his skills. Hope you choose us again as your traveling destination to keep on the good times and memories full of ROCK!!! Sign up Legacy for free and book your trip now and get 5% off. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Located in the heart of Cancuns Hotel Zone, Hard Rock Hotel Cancun is the ultimate beachfront playground, featuring adventures and activities worthy of a crowd-roaring encore. We found that we did NOT have to put towels out at 6am like most resorts. They were always here to help in anyway they. The snack truck was broken down so we had to wait for food to be brought to the water park from indoors. WebIt is extremely disappointing that the resort still does not have a scheduled opening date since one of the reasons (i.e., one of many) that we decided to upgrade from V.I.P. Heaven bar was very classy and chic the best bar tender on the resort is Armando in Heaven bar, he was very friendly and makes the best cocktails especially Smokey ones. Hard Rock Riviera Cancun. Reality or trap Hard Rock Hotel Riviera Maya - All Inclusive The press article gave a late 2017 opening date. Plan ahead your schedule, there are many options to enjoy your stay. I am thrilled to read your kind words about our food offer, but especially your remarks on service quality; it makes all our band members continue doing their best every single day! Best All Adult Singles All Inclusive Resorts in Cancun? Overall, a lot of money and time was wasted on this trip. Plug in to your vacation lifestyle in one of our guest rooms and ocean-view suites. Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya. I would like to apologize for the experience you had during your stay with us. Guests praise the helpful staff. 601 guestrooms and suites, including Deluxe Lagoon View, Deluxe PURE WELLNESS, Deluxe Family Lagoon View, Deluxe ocean view, Diamond Ocean View, Rock Suite Ocean View, Rock Royalty Ocean Viewand the Rock Star Suite Ocean Front. Drinks were amazing, service was amazing, and everyone was so friendly! Live large at Leonel at Toro was a great waiter! Deemian did an amazing job and cant wait to come back. Upon arrival you will be provided the phone number of a Rock Royalty Personal Assistant on-call to serve you. Grand Fiesta Americana Coral Beach Cancun All Inclusive, Fiesta Americana Condesa Cancun All Inclusive. It's your chance to make an impression with the most stunning meeting and event spaces in Cancun, ideal for banquets, themed parties, concerts and more! Especially to play lazer tag we will be back before we leave atutday. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Claim your listing for free to respond to reviews, update your profile and much more. Restaurants did not require a reservation and we had no problem getting seated for dinner. More details on the vouchers can be found at In addition, our band members do their best every single day to create great memories with us! Complete rip off by legendary to keep promoting it knowing the project has been dropped. The property is phenomenal, the restaurants and bars are well staffed and professional. Copyright We all hope that you choose us again as your traveling destination to keep on the good times. If Dear Ricardo B, Wow! Verify your FMM visit duration. Looking for a nice AI hotel with the best food? Explore Legacy Destinations how it's supposed to be experienced. get into a restaurant. We did visit the Float Pool on the family side, as well as. Hard Rock Cafe International (USA), Inc. All Rights Reserved. Victim of extortion in Cancun - anything we can do? View deals for Hard Rock Hotel Riviera Maya - All Inclusive, including fully refundable rates with free cancellation. Bring your own insecticide if you want a good night's sleep. Guests praise the helpful staff. Restaurants: Every meal we had was great! Go on a world tour with the internationally inspired restaurants at the Hard Rock Hotel Cancun. 6 beachy honeymoons for a blissful post-wedding comedown. Our lavish rooms and suites are an over the top experience. WebSauna IT's $20, and it's a sauna, steam, ice room, head massage, mask, hot tub, cold water, warm tub, fruit, it's a wonderful Poolside Bar David at the Heaven Poolside bar was also amazing and did the same! Share your show calendar with like-minded musicfans. We were at Unico before going to HRRM and Unico was 10x's better then HRRM. It was not just us, because we heard other families complaining as well. The staff was always incorrect with information. I mentioned that its in the contract and needs to be addressed if the project is no longer going to be build. Stay up to date on the latest announcements, press releases and happenings at Hard Rock Hotel Cancun. It was not just us, because we heard other families complaining as well. Which room amenities are available at Hard Rock Hotel Riviera Maya? Your comprehensive live music resource for show listings, artist tracking, music news, photos, reviews and more. Hard Rock Dear Barb V, Thank you so much for sharing your experience with us. Does Hard Rock Hotel Riviera Maya have airport transportation? We were able to arrive around 10am and had no problem finding a chair. The longest we had to wait for a table was 20 minutes. WebHard Rock Hotel Riviera Maya is ranked by U.S. News as one of the Best Hotels in Playa del Carmen for 2023. Amazing atmosphere and surroundings Used pools etc but the best experience was the city on fire lazer tagging All the Staff was amazing and accommodating especially Edgar Will definitely be back again soon. This topic has been closed to new posts due to inactivity. Check prices, photos and reviews. We are beyond happy with our choice in hotel! Then when they finally did start construction they were shut down in 2018 by a work stoppage order for failing to comply with environmental regulations. Could Our experience here was a wonderful Time. Hard Rock Hotel Riviera Maya The dates they gave us contradict what Ive seen online. This is disappointing since their big seller was the upcoming hotel. I hope to see you soon and make another memory with the band. Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya, This is the best!!! Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Wilcos Sky Blue Sky. Find inspiration with daily classes, expert instruction, professional equipment, and world-class facilities. Km. Hard Rock Hotel Riviera Maya We were told we had to upgrade to a Skyview Terrace which was $600 a night. https://www.riviera-maya-news.com/upcoming-hard-rock-riviera-cancun-hotel-project-suspended-violations/2018.html, Here is what we know: the chopped down too much jungle and mangroves. Hard Rock Hotel Riviera Maya Heaven for rock fans!!! Puerto Aventuras 77710. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. The options were plentiful - pork tacos, cheeseburgers, hot dogs, chicken strips, fajitas, nachos, fruit cups, mac & cheese, etc. June 28, 2023 The time we spent here was very good The service was very good Miranda, Randy, and Otilia were very good and so helpful. Are you sure youre using the best strategy to net more and decrease stress? Does Hard Rock Hotel Riviera Maya have airport transportation? However, there are specific points that require our attention. The pool had daily activities at 1 and 3pm and music playing. The last three days they had to make reservations and we had to eat at 9:30 at night when our kids were falling asleep at the dinner table. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. That includes surging stay over numbers that are []. We are beyond happy with our choice in hotel! Read our, We chose this resort for our upcoming wedding and visited for a week to check out the resort and do some wedding planning. WebHard Rock Hotel Riviera Maya - Hacienda All Inclusive. We recommend calling ahead to confirm details. Go ahead, sink back in your hydro spa tub and relax, or gaze out over turquoise waters from your balcony. We did not use the jacuzzi on the roof. You found me for a reason. Own or manage this property? Is parking available at Hard Rock Hotel Riviera Maya? Fitness center (Closed until further notice), Unlimited phone calls to the Continental US and Canada. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 10:37 am, 06-28-2023 Book your all-inclusive vacation at Hard Rock Hotel Cancun, featuring stylish rooms, specialty restaurants, and entertainment. Conveniently located restaurants include Latitude 20, La Caleta, and Pelican Point Restaurant & Bar. Wednesday, But its newest resort, set on a private island in Samana, doesnt bear [], The Dominican Republics remarkable tourism story in 2023 is getting even better, according to new numbers released by the countrys Ministry of Tourism. Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya, Barcelo Hotels & Resorts in Puerto Aventuras, All Inclusive Resorts in Puerto Aventuras, Adults Only and Adult Friendly Resorts in Puerto Aventuras, Puerto Aventuras Hotels with Air Conditioning, Puerto Aventuras Hotels with Laundry Facilities, Puerto Aventuras Hotels with Tennis Courts, Hotels near Puerto Aventuras Golf & Racquet Club. I'm wondering if this date is still on track. Km 72, Carretera Cancun-Chetumal, Puerto Aventuras 77710 Mexico. Excellence Playa Mujeres vs Riviera Maya? Yes, Hard Rock Hotel Riviera Maya offers an airport shuttle for guests. WebAnswer 11 of 26: Does anyone know how this resort is coming along and where it is located? we were persuaded into doing a presentation to get free massages. He made my fiance feel extra special for his birthday. Heaven bar was very classy and chic the best bar tender on the resort is Armando in Heaven bar, he was very friendly and makes the best cocktails especially Smokey ones. Leonel at Toro was a great waiter! Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. Carefully chosen with your total musical immersion in mind, our one-of-a-kind amenities have to be seen (and heard) to be believed. ENJOY THE BEST CANCUN ALL INCLUSIVE RESORT. The first two days we could not even. Located at the adult only section Heaven at Hard Rock Riviera Maya only and loaded with indulgent style. We did visit the Float Pool on the family side, as well as. See all pool amenities (5) See all hotel amenities Reviews that mention pool Read all reviews Write a review Shindig63 wrote a review Jun 13 I hope to see you soon and make another memory with the band. There is a huge lack of information when arriving, a lot could be avoided if an informative folder is given to the guests. Is this not the case anymore? Are any cleaning services offered at Hard Rock Hotel Riviera Maya? Thank you so much for your wonderful comments. Its been a pleasure having you here and cannot wait for your next vacation at Hard Rock Hotel Riviera Maya. After the presentation, which was 2 1/2 hours long. Cant miss the experience!! The layout of the rooms do feel a little smaller than rooms at other hotels, but this was not an issue for us. Our highly acclaimed chefs are devoted to creating unforgettable culinary experiences in our specialty restaurants. The best way to get the ball rolling is with a no obligation, completely free consultation without a harassing bunch of follow up calls, emails and stalking. Pools: We spent our days at the central pool in the adults only section of the resort. This is the version of our website addressed to speakers of English in the United States. Dine in paradise at Hard Rock Cafe Cancun, located in one of Cancuns most vibrant areas in the Forum by the Sea. Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya. In addition, our band members do their best every single day to create great memories with us! Hello, I really appreciate your time and comments about our resort. My clients come from a diverse background, some are new to the process and others are well seasoned. It was also easy to walk into the lobby and grab a pre packaged salad or sandwich from caffetto. The Dominican Republic reported 621,575 visitors in May, meaning just under 3.38 million tourists in the first [], The Dominican Republic is now home to its most anticipated new luxury resort in years: the new wellness-focused Premier Club at Casa de Campo in La Romana. ** Not included with the Resort Credit promotion ($) - Fees apply. I was told it was the new hard rock. We were told we had to upgrade to a Skyview Terrace which was $600 a night. document.write(new Date().getFullYear()); The spa offers every guest a personal paradise and total Rock Star zen. WebHard Rock Hotel Riviera Maya features stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas that is surrounded by marine life. He made my fiance feel extra special for his birthday. Sign up for Caribbean Journal's free newsletter for a daily dose of beaches, hotels, rum and the best Caribbean travel information on the net. Hard Rock Hotel Cancun, Hard Rock Hotel Riviera Maya and UNICO 2087 Hotel Riviera Maya have officially opened their doors to guests today, June 8th. Coincidentally, we've got 60,000 square feet of meeting and event space to do it. We were in building 6 which was a nice location if you want to utilize adults only and family Hola Justyne, Wow! Does Hard Rock Hotel Riviera Maya have an airport shuttle? Such a nice memory to share with family and friends Total experience !!! WebHard Rock International owner of one of the worlds most iconic and recognized brands announces Hard Rock Hotel Riviera Cancun. WebLiving like a rock star means never being far from the action. However, there are specific points that require our attention. Construction was being done so we had a loss of water at one point , they left us a notice of the water issue in writing slipped under our door. We recommend calling ahead to confirm details. We explained that we werent leaving them there, we would stay and watch them, they still said they needed passports to be able to play in the kids club. I would like to apologize for the experience you had during your stay with us. We were able to arrive around 10am and had no problem finding a chair. We are pleased to know we fulfilled our goal of giving you the Rock Star experience. The new resort-within-a-resort is the first phase of a $90 million expansion for [], Fresh off the news that JetBlue would be launching its first-ever flights between Los Angeles and Nassau, another airline is planning to introduce flights between the West Coast and The Bahamas. We are glad to know that you enjoyed your stay at our property as well as all the services and we are very happy to know that Deemian assist you during your visit and made this experience even better; rest assured that we will let him know about your kind words. They were funny and something we looked forward to every day. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Dear Barb V, Thank you so much for sharing your experience with us. Even after we use the voucher. WebAddress. There are more places to choose from in the, aventura cove palace hotel puerto aventuras, Frequently Asked Questions about Hard Rock Hotel Riviera Maya. Many sales people will tell you what you want to hear and hope that you arent going to ask them to prove it. Hard Rock It has been a pleasure to have you here and we all hope to see you back soon. Every time we left our room. Hard Rock Hotel Riviera Maya- Heaven Section Its been a pleasure having you here and cannot wait for your next vacation at Hard Rock Hotel Riviera Maya. We were in building 6 which was a nice location if you want to utilize adults only and family Hola Justyne, Wow! It is gratifying to receive such comments as a vote of satisfaction, we are working hard to meet our high standards in quality and we feel really happy and proud to see that we are reaching the epic service that makes us stand out. New Hard Rock Riviera Cancun - Cancun Forum Hard Rock We did not use the jacuzzi on the roof.